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Are you talking to your teams?

June 5, 2017

In his acclaimed study “The Iceberg of Ignorance”, consultant Sidney Yoshida concluded: “Only 4% of an organisation's front line problems are known by top management, 9% are known by middle management, 74% by supervisors and 100% by employees…”

 

Image credit: bigstockphoto.com & shutterstock.com

 

Read the rest by @bobbyalbert The Iceberg of Ignorance

 

 

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